I am a very controlling and impatient person. I was on the phone with Spencer Farris constantly wanting to know what was going on with my case. He was always very professional, helpful, and even funny! He always explained everything in words I could understand and I appreciate that. I would be upset because Missouri has a crappy system for worker’s compensation, Spencer Farris always seemed to have a very pleasing and peaceful voice! Because I am so hard to please, and because I expect much from people, especially a business, the fact that I am pleased with Mr. Farris screams volumes about how great he is! You can trust him to have your back!