GEICO Insurance - The S.E. Farris Law Firm
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GEICO Insurance

GEICO Insurance Claims

This Web-page provides:

  • Reviews for GEICO Insurance.
  • Information on GEICO Insurance Company.
  • Steps to take to get full claim value.
  • Criteria to decide whether you need a lawyer.

Contact Information for GEICO Insurance

General Customer Service:

  • 1-800-207-7847
  • Region 8 Policy

PO Box 9506

Fredericksburg, VA 22403-9500

The Information you will need to File a GEICO Insurance Claim

  • Your name, address and phone number
  • GEICO Insurance policy number and name of their insured
  • Date and time of your injury
  • Brief description of what happened
  • Insurance and contact information for others involved

The History of GEICO Insurance

GEICO was founded in 1936 by Leo Goodwin Sr. and his wife Lillian Goodwin to provide auto insurance directly to federal government employees and their families. GEICO stands for Government Employees Insurance Company. Since 1925, Goodwin had worked for USAA as an insurer who specialized in insuring only military personnel. He decided to start his own company after rising as far as a civilian could go in USAA’s military-dominated hierarchy. Based on Goodwin’s experience at USAA, GEICO’s original business model was predicated on the assumption that federal employees, as a group, would constitute a less risky and more financially stable pool of insureds compared to the general public. Despite the presence of the word “government” in its name, GEICO has always been a private corporation not affiliated with any U.S. government organization.

In 1937, the Goodwins relocated GEICO from San Antonio, Texas to Washington, D.C. and reincorporated the company as a D.C. corporation after realizing that their business model would work best in the place with the highest concentration of federal employees.

An important figure in GEICO’s history is David Lloyd Kreeger, who became president of the company in 1964 and helped steer it into a major insurance enterprise. In 1948, he formed a group of investors who bought into GEICO right before it went public that year. He became senior vice president and general counsel of the company.

What do the reviews say?

We use reviews to select the best businesses to work with, including lawyers and insurance companies. It speaks volumes to how the company conducts its business and how well it treats its customers

  • Consumer Affairs rates GEICO at 2 ½ out of 5 stars. The top rating from clients was 1 star with over 350 ratings.
  • The Better Business Bureau rates GEICO at a little over 1 star out of 5 stars.
  • Credit Karma ranks GEICO at 2.6 out of 5 stars. More than 50% of the reviews on Credit Karma are 1 star.

Complaints: The Missouri Department of Insurance keeps track of complaints against insurance companies. From 2000 – 2017 GEICO has received more than 2,100 registered complaints. For each complaint registered, it is safe to assume there are dissatisfied clients that did not know they could report it.

Past Incidents with GEICO

Personal injury attorneys often tell clients about how untrustworthy insurance companies are. GEICO is no exception. The following are instances where GEICO was legally required to pay for acting unlawfully against their clients.

In December 2016, a federal Miami jury awarded $2.7 million USD to a family who sued the company, claiming the company acted in bad faith.

In November 2015, a jury in Miami awarded a family $14.5 million USD after suing the company for bad faith.

In October 2015, the Consumer Federation of California successfully sued the company for $6 million USD after alleged discrimination based on occupation, education level, and other personal characteristics.

In October 2015, the United States Court of Appeals for the 11th Circuit upheld a verdict against the company for over $700,000 USD in a breach of contract suit.

In 2013, Tony Dane of Las Vegas successfully sued GEICO for breach of contract following the theft of his car in which GEICO denied his claim, accused him of stealing his own vehicle, and put a private investigator on him. He feared he may have lost custody of his children. Dane’s original attorney dropped him, so he pursued the case pro se and won, gaining a verdict from a jury.

In December 2010, the family of John Potts, a man who was killed in a traffic accident by a GEICO customer, successfully sued the company for $8.48 million USD after the company refused to pay an adequate settlement following the crash.

How do I file a GEICO Accident Insurance Claim?

We recommend that you file your claim through an attorney. Insurance adjusters are trained to convince you that they are on your side and the settlement they offer is fair. Having an attorney make the claim for you lets you keep control of your privacy while removing some of the stress of dealing with insurance representatives from your life.

However, to file a claim by phone, you can call 1-800-207-7847. You will need the following information:

  1. First and last name
  2. Date of birth
  3. State of residence
  4. Insurance policy number

Written claims can be sent to:

Region 8 Policy

PO Box 9506

Fredericksburg, VA 22403-9500

Some of the information that insurance companies demand, like your social security number, is more likely to be used to investigate you than to process your claim. You don’t lose all privacy rights simply because someone else hurt you! We highly recommend you contact The S.E. Farris Law Firm, and let us file your claim. We will ensure that the insurance company takes your claim seriously from the start.

What do I need to know for my GEICO Insurance accident claim?

Car accidents are a common cause of complaints and claims with GEICO Insurance. In the event of a car crash, you will need to know or obtain the following information:

  1. The details of your pain and suffering, including frequency.
  2. Ask your physician if you will have future limitation. If possible, get it in writing.
  3. An estimate of how much your future medical bills are expected to be.
  4. Write down the future medical care your doctor tells you about.
  5. Write down the precise injuries you received from your auto accident.
  6. Get all your medical bills from all the medical providers who have treated you.
  7. Get a complete copy of your medical records.

Do I get reimbursement for my loss of wages from my accident?

Yes, you are entitled to reimbursement for your loss of wages.

Ask your employer for copies of your pay stubs for several months preceding your auto accident. If you work on commission, you will need that information too. These documents can be used in your claim.

How do I get my maximum compensation for my auto accident claim with GEICO?

Studies performed by the insurance industry and others conclude that having an attorney can increase the compensation for a claim from 2 to 5 times. Every claim is unique and there is not a guaranteed maximum compensation. The facts of a case are what determine compensation, and these vary with each person. The S.E. Farris Law Firm has recovered upwards of $50,000,000 for clients, with results ranging from a few hundred dollars to over a million dollars after a severe injury.

How to choose the best attorney for your claim

  • Experience
  • Reputation/Reviews
  • Success Rate

Experience: Experience is an invaluable asset that any respected attorney will have, and it can have a major impact on the outcome of your injury case. The S.E. Farris Law Firm has more than 30 years of experience dealing with personal injury cases and insurance companies. We know the games, tricks, and disputes that insurance companies, including GEICO, try to use. We prepare every case for trial so that we are ready if the insurance company refuses to offer a fair settlement. In our experience, because we are willing to take cases to trial, the insurance company is less likely to delay justice for our clients.

Reputation/Reviews: When choosing a law firm, reputation matters. Most insurance companies will recognize the reputation of your law firm or attorney. Some even rate the attorney’s diligence, experience, and background.

In his almost thirty years of practicing law, Attorney Spencer E. Farris has worked tirelessly to become one of the most well regarded personal injury attorneys in Missouri. Some of his accomplishments include:

Board Certified Civil Trial Advocate by the National Board of Trial Advocacy. The National Board of Trial Advocacy is a professional organization, recognized by the American Bar Association and in opinions by the United States Supreme Court for their rigorous certification procedures.


Being a member of The Justice Roundtable, a prestigious and exclusive invitation-only group limited to 100 of the top personal injury attorneys in the nation. Each member has achieved the significant milestone of at least one verdict or settlement above $1,000,000 and has the proven ability to successfully handle serious injury accident and wrongful death cases while maintaining a spotless ethical record.

Member of the American Board of Trial Advocates, a peer reviewed, invitation only group of trial attorneys.

These accomplishments speak to his expertise in his field, not only to clients but insurance companies as well.

On top of Spencer’s reputation, he also has exceedingly high reviews from past clients. To find the most reliable reviews, use third-party websites that specialize in the law, like Avvo. These reviews give you (and the insurance companies) a true picture of how an attorney takes care of his clients and whether he’s willing to fight for them.

Success Rate: Insurance company and independent studies show that the average settlement without a lawyer is worth much less than a client who has a lawyer. Most personal injury law firms, including The S.E. Farris Law Firm, work on a contingency fee basis, meaning we only get paid if your case is successful.

The S.E. Farris Law Firm has a 99% success rate for our clients. More importantly, we care about our clients and judge our success by client satisfaction, not the amount of any settlement or verdict. There is never enough money after an injury. If a law firm doesn’t put clients first and lower the client’s stress during the process, they don’t deserve the client’s trust during such a difficult time! During every case, we don’t just fight for you, we answer questions and give timely advice so you can focus on healing and getting back to your life.

What Factors Affect my Claim’s Value?

  • Average jury verdicts in your area
  • The value of your past medical treatment bills
  • The amount of medical bills still unpaid
  • Whether there are liens against your case (ERISA, Medicare, Medicaid, hospital, etc.)
  • The cost of your future medical treatment
  • The presence or absence of health insurance
  • Your ability as a witness
  • The opposing party’s ability as a witness
  • Whether there is comparative fault
  • Whether the at-fault party did something offensive like texting while driving or driving drunk
  • Your treating physician’s support as a witness
  • Whether the court has experience with injury cases like yours
  • Case law and Statutes pertinent to your case
  • The quality of the insurance company’s attorneys
  • The quality of your attorney; are they willing to go to trial?

There are many factors that can affect your recovery and lots of places to make a mistake that will sink your case. Hiring an experienced attorney to fight for you is your best bet.

The S.E. Farris Law Firm is always a phone call or click away. We offer free consultations to discuss your case with you and advise you from beginning to end. To reach us, call us at 314-A-LAWYER (314-252-9937) 24-hours a day, or send us a message.